At HOLLAND FASHION LTD, we are committed to delivering your orders safely and efficiently. This Shipping Policy explains our order processing procedures, estimated delivery times, shipping charges, and other important information regarding the shipment of your purchases.
Order Processing
All orders are processed after successful payment verification.
Processing Time: 1–3 Business Days
Orders are processed Monday through Friday, excluding weekends and public holidays.
During peak seasons, holidays, promotional campaigns, or special events, processing times may be slightly extended.
Once your order has been processed and dispatched, you will receive a shipping confirmation email containing tracking information where available.
Shipping Destinations
We currently ship to customers in many countries and regions worldwide.
If shipping is unavailable to your location, you will be notified during checkout or shortly after placing your order.
Customers are responsible for providing complete and accurate shipping information at the time of purchase.
Estimated Delivery Times
Estimated delivery times vary depending on destination, customs procedures, and carrier operations.
United Kingdom
5–10 Business Days
Europe
7–15 Business Days
United States & Canada
7–15 Business Days
Australia & New Zealand
8–18 Business Days
Asia
7–15 Business Days
Other International Destinations
10–20 Business Days
Please note that these delivery estimates are not guaranteed and may vary depending on circumstances beyond our control.
Shipping Costs
Shipping charges are calculated during checkout based on:
Delivery destination
Package weight and dimensions
Selected shipping method
Any applicable shipping fees will be displayed before payment is completed.
From time to time, we may offer promotional free shipping on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive an email containing tracking details.
Please allow 24–72 hours for tracking information to become active within the carrier’s tracking system.
If you have not received tracking information within a reasonable timeframe, please contact our customer support team.
Customs Duties, Taxes & Import Fees
For international orders, additional charges may apply upon arrival in the destination country.
These charges may include:
Import duties
Customs fees
Value-added tax (VAT)
Local taxes
These fees are determined by local customs authorities and are the responsibility of the customer.
HOLLAND FASHION LTD has no control over these charges and cannot predict their amount.
Delivery Delays
While we strive to ensure timely delivery, delays may occasionally occur due to:
Customs inspections
Airline transportation schedules
Weather conditions
High seasonal demand
Carrier operational issues
Public holidays
Other unforeseen circumstances
Such delays are outside our direct control.
We appreciate your patience and understanding in these situations.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information is accurate before completing checkout.
If incorrect information is provided:
Delivery delays may occur
Additional shipping fees may apply
Packages may be returned or lost
Please contact us immediately if you notice an error in your shipping address after placing an order.
Lost, Missing, or Stolen Packages
If your tracking information indicates that a package has been delivered but you have not received it:
Check with household members or neighbors.
Contact the local delivery carrier.
Contact our customer support team for assistance.
While we will assist in investigating delivery issues, HOLLAND FASHION LTD is not responsible for packages confirmed as delivered by the carrier.
Damaged Shipments
If your order arrives damaged:
Take clear photographs of the package and damaged item(s).
Contact us within 7 days of delivery.
Include your order number and photographs when submitting your claim.
We will review the situation and work to provide an appropriate resolution.
Split Shipments
For logistical reasons, some orders may be shipped in multiple packages.
If this occurs:
You may receive multiple tracking numbers.
Items may arrive on different dates.
You will not incur additional shipping charges due to split shipments.
Shipping Restrictions
We reserve the right to limit or refuse shipment to certain locations where delivery is restricted by law, carrier limitations, or operational considerations.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
HOLLAND FASHION LTD 30 Aachen Close Ross-On-Wye Herefordshire United Kingdom HR9 7YU
At HOLLAND FASHION LTD, we appreciate your trust and are committed to providing a reliable, transparent, and professional shipping experience for customers around the world.
